FAQ
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Contact usQuestions
7 questions
What are the core advantages of your products?
All fidget toys are precision CNC-machined with premium metals (stainless steel, titanium, zirconium, Damascus steel). They deliver satisfying tactile stress relief, durable build and collectible craftsmanship. Entry-level options are also available.
Do you offer international shipping? Is there free shipping?
Yes, we ship worldwide. Free standard shipping applies to all orders over $39.
How long is the delivery time?
7–15 business days for the US, Europe and major developed countries; 10–20 business days for other regions. Track via the link in your shipping email.
Do I need to pay customs duties?
Standard routes cover all import taxes and customs fees. The checkout price is your total cost, no extra charges on delivery.
Do I need an account to place an order?
No, guest checkout is available and we send all details to your email. An account helps track orders and save addresses for faster checkout.
What if I receive damaged or wrong items?
Contact us at info@fzedc.com with your order number and photos. We will arrange a free replacement or full refund promptly. Please keep items and packaging until resolved.
What is your return policy?
30-day return for unused, resalable items in original packaging. Custom engraved items are non-returnable except for defects.
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